Security Policy
1. Introduction
This Security Policy outlines the measures we use to protect personal information, ensure transaction integrity, and maintain the overall security of our website.
Our goal is to provide a secure, reliable, and protected online environment for all users accessing and shopping through our website.
2. Data Protection and Encryption
All communications between users and our website are protected using SSL (Secure Socket Layer) encryption. This technology helps prevent unauthorized access, interception, or alteration of transmitted information.
Sensitive information, including payment details, is never stored on our servers. All payment data is processed exclusively by certified payment providers that meet recognized security standards.
3. Access Control and Internal Management
Strict access controls are applied to ensure that only authorized personnel can manage sensitive information or process orders.
Our internal security measures include:
- Secure staff authentication procedures
- Role-based access permissions
- Ongoing monitoring of internal activities
These controls help ensure responsible and controlled handling of information.
4. Transaction Security
All transactions are processed through secure payment systems that comply with industry-recognized security requirements.
Automated validation systems are used to verify payment authenticity and help prevent unauthorized or fraudulent transactions.
5. Monitoring and Threat Prevention
To protect users against unauthorized access, malicious activity, or system threats, we implement:
- Malware protection systems
- Continuous website performance monitoring
- Active detection of suspicious activity
- Regular updates to security protocols
These measures allow potential risks to be identified and addressed promptly.
6. Secure Data Storage and Retention
Information collected through our website is stored only for as long as necessary to fulfill its intended purpose and is maintained on protected infrastructure.
Security measures include:
- Restricted physical access controls
- Hardened servers with advanced protection
- Secure internal data backups
Once information is no longer required, it is securely deleted.
7. User Responsibilities
To help maintain a secure environment, users are encouraged to:
- Use strong passwords and keep them confidential
- Protect devices with up-to-date security software
- Log out after using shared or public devices
- Ensure they access the website through secure internet connections
Following these practices helps safeguard personal accounts and information.
8. Security Incidents and Notifications
If vulnerabilities, suspicious activity, or security incidents are detected, immediate action is taken to contain and minimize potential impact.
When required by applicable laws, affected users will be notified through appropriate communication channels.
9. Contact Information
Email: elitecare@nestgetyard.com
Phone: +65 (988) 34137
Address: APT BLK 315 UBI AVENUE 1 #09-401, SINGAPORE 400315, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 5:30 PM (Business Days Only)
Shipping Area: United States
We are committed to maintaining a secure, transparent, and dependable digital environment to protect users and ensure confidence while using our website.