Shipping Policy

1. Shipping Area

We provide delivery services exclusively within the United States.
All orders are shipped from our logistics partners to eligible residential and business addresses across the U.S.

2. Shipping Cost

• All items available on our website are shipped free of charge within the United States, with no minimum purchase requirement.

3. Order Processing Time and Cut-Off Time

Once payment is confirmed, orders are typically processed within 2–5 business days.

Processing Cut-Off Time:

• Orders placed before 5:30 PM will be processed on the same business day.

• Orders placed after 5:30 PM will begin processing on the next business day.

• Orders placed on public holidays will be processed starting the next business day.

When your order is ready for shipment, you will receive an email with tracking details.

4. Shipping Method and Estimated Delivery Time

Deliveries are handled by carriers experienced in furniture and home goods transportation.
The estimated delivery timeframe is 6–14 business days after shipment.

If delivery takes longer than expected, please contact customer support for an update.

5. Applicable Taxes

Prices displayed on our website are subject to applicable taxes in accordance with U.S. regulations.
No additional charges will be collected upon delivery.

6. Order Tracking

After shipment, a tracking number and tracking link will be provided to allow real-time monitoring of your order.

7. Responsibility and Claims

Shipping Damage:
If an item arrives damaged or shows signs of transit issues, we will arrange a replacement or refund after verification.

Incorrect Address:
If delivery cannot be completed due to an incorrect or incomplete address provided by the customer, reshipping costs may apply.

All claims must include the order number for proper handling.

8. Contact Information

Email: elitecare@nestgetyard.com
Phone: +65 (988) 34137
Address: APT BLK 315 UBI AVENUE 1 #09-401, SINGAPORE 400315, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 5:30 PM (Business Days Only)
Shipping Area: United States

We are committed to providing a clear, dependable, and transparent shopping experience, ensuring every step of your purchase is handled with care and reliability.