Privacy Policy

1. Scope of Application

This Privacy Policy applies to all personal information processed through our website and to services provided to customers located in the United States.

Personal information refers to any data that can directly or indirectly identify an individual, including but not limited to name, address, email, payment details, and browsing-related information.

This policy explains what information is collected, how it is used, and the choices available to users.

2. Information Collection and Use of Cookies

Personal information may be collected when users:

• Place an order or interact with checkout services
• Contact customer support via email
• Subscribe to informational communications
• Browse the website, where cookies and similar technologies may be used

Cookies and similar technologies are used to:

• Ensure website functionality and security
• Improve browsing experience and usability
• Analyze website traffic and performance
• Adjust content based on user interaction

Users are informed of cookie usage upon visiting the website and may manage preferences through browser settings.

3. Use and Sharing of Information

Collected information is used solely to:

• Process and manage orders
• Provide customer support and after-sales assistance
• Send informational communications when permitted
• Maintain website security and prevent fraudulent activity

We do not sell personal information to third parties.

Information may be shared only with:

• Service providers required to operate the website and fulfill orders (such as payment
• processing, logistics, hosting, and maintenance)
• Authorities when required by applicable law

All service providers are required to handle information confidentially and only for authorized purposes.

4. Data Retention and Cookie Consent

Personal information is retained only for as long as necessary to fulfill its intended purpose:

• Order-related information: retained for a reasonable period following order completion
• Billing-related information: retained in accordance with applicable legal and accounting requirements
• Communication-related information: retained until the user opts out or after a period of inactivity

Cookies are generally retained for up to 12 months, depending on their function.

Users may adjust cookie preferences or request changes by contacting customer support.

5. User Rights

Users have the right to:

• Request access to personal information
• Request correction of inaccurate or incomplete information
• Request deletion of information when no longer required
• Object to certain uses of information
• Request limitation of processing in specific circumstances

Requests regarding personal information must be submitted in writing for review and verification.

6. Legal Basis for Processing

Personal information is processed based on one or more of the following:

• Order fulfillment and service delivery
• User-provided consent for specific activities
• Legitimate operational interests, including security and service improvement
• Compliance with applicable legal obligations

All processing activities are conducted with appropriate safeguards to protect user information.

7. Contact Information

Email: elitecare@nestgetyard.com
Phone: +65 (988) 34137
Address: APT BLK 315 UBI AVENUE 1 #09-401, SINGAPORE 400315, SINGAPORE
Business Hours: Monday to Friday, 8:30 AM – 5:30 PM (Business Days Only)
Shipping Area: United States

We are committed to protecting personal information and handling it in a responsible, transparent, and secure manner to maintain user trust while using our website.